Get money back

Refunds, bond, flights, gift cards, wrong charges

If you paid for something and didn't get it, or you're owed money back and they're stalling, start here.

Free tools

Refund rights

Did they have to refund you?

Bond refund

Getting your rental bond back.

Flight rights

Cancelled or delayed flights.

Gift card rights

Expiry dates and refusals.

Accommodation refund

Cancelled stays and bookings.

Get it in writing

A free letter that quotes the law at them, with their reply deadline tracked and the ombudsman complaint ready the moment they miss it.

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