screwtheman
Every company you deal with is betting you'll give up. We're the people taking the other side of that bet.
Free letters that cite the law. Deadlines tracked and escalated when they're blown. Every fight here makes the next person's easier.
clawed back by Australians last year, just by refusing the first no. See the numbers →
2 letters fired this week
1 deadlines being tracked
1 escalations fired
2 active fighters
$3,300 clawed back and counting
- Letter fired at Revenue NSWyesterday
- Deadline blown by Customer Relations Manager · escalated to the TIO (Telecommunications Industry Ombudsman)4d ago
- Letter fired at Customer Relations Manager4d ago
- WIN: $1,100 back from BUDGET DIRECT10d ago
- WIN: $240 back from SYDNEY CITY COUNCIL10d ago
- WIN: $120 back from BANK12d ago
- WIN: $1,840 back from TELCO GIANT12d ago
- Letter fired at Review Officer3w ago
- Letter fired at Customer Relations Team4w ago
- Letter fired at Internal Dispute Resolution Officer4w ago
- Letter fired at Complaints Officer4w ago
- Letter fired at Complaints Officer4w ago
The Armoury
Pick your opponent
Telstra, CommBank, Qantas, 62 companies and counting. Tactics ranked by verified wins, the fight log, and the people fighting them right now.
The Chase
Fire the letter, start their clock
A free letter citing the exact law, their legal response deadline tracked, and your ombudsman escalation pre-loaded if they go quiet.
Target of the Month
Fire together
Every month the movement picks one company and everyone fires at once. See who is in the crosshairs and the collective count.
Live Fights
The chase in real time
Real, anonymised disputes with legal deadlines ticking down. Back one, follow one, or start your own.
The Watch
Follow your companies
No dispute today? Watch the banks, telcos, insurers and airlines you deal with. We email you the moment one of them screws up.
The Win Wall
Proof it works
Real money clawed back by real people, on the record. Post your win when you get paid.
The Receipts
Hall of Shame
Regulator complaint data, restated straight from the source. Who's getting complained about, and how much.
Free Tools
Check your rights in 60 seconds
Refund rights, flight rights, bond refunds. Quick answers before you commit to a fight.
For Journalists
The data desk
Complaint statistics, methodology, and story-ready numbers, every figure traceable to a public source.
How the chase works
- 1.
Tell us what they did. Two minutes, no login, no lawyer.
- 2.
We fire the letter. It cites the exact law they broke. Free.
- 3.
Their clock starts. Telcos, banks, insurers: legally required to respond, most within 30 days. We track every day of it so you never have to remember.
- 4.
They go quiet? That's not a dead end, it's a breach. The moment they miss their deadline, your complaint to the ombudsman (TIO, AFCA, your state's fair trading) is in your inbox, pre-filled from your dispute. One click to lodge. Free, and it costs them money.
- 5.
You get paid. The win goes on the wall.
- 1STDINGO_42$0TELCO GIANT
- 2NDWOMBAT_04$0BUDGET DIRECT
- 3RDPIXEL_13$0SYDNEY CITY COUNCIL
- 4THYOUR WIN HERE$___
LATEST$1,100BUDGET DIRECT10 DAYS AGO
INSERT COINSEE ALL WINSNot sure where to start?
Tell us what they did. We'll write the letter, start their legal clock, and chase them until it's done.
What did they do to you?
Free letter. Free deadline tracking. Free escalation when they blow it.
Every letter cites the legislation that fits your fight. Then we track the company's legal response deadline and prep your escalation the moment they miss it. Forgetting to follow up is how they win. It's also no longer your problem.